Cancellations, Returns & Refund Policy

Can I add items or modify or cancel my order after it is placed ?

Off course you can.

Please call us at 9672345662 immediately if you would like to add, modify or cancel the order. During call please keep your "ORDER NO" with you for reference.

Can I return an item, If I am not satisfied with ?

Off Course you can but we accept return at the time of delivery only.

~Refund Policy~

We maintain an absolute "No question asked" return policy at the time of delivery. If you are not satisfied with the excellence, price or quality of the products, please do return the necessary items to the delivery executive at the time of delivery. The delivery executive will take the items back and process the entire refund at the same time to your Grocito Wallet. it may take 2-3 working hours to credit your refund amount to your Grocito Wallet.

How will I get my amount back if I cancel my order after online payment?

In case of online payment, If you cancel your order for any reason,your amount will be refunded directly to payment source within 3 business days but cancellation must be done before the order is dispatched from our end, otherwise no cancellations would be entertained.

#Cancellation, Returns & Refund Policy

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